BioWatt Site Services Ltd/ BioWatt Facilities Management Ltd/ BioWatt Developments Ltd

Contact details:

Address: Unit C, Bedford Business Centre, Mile Road, Bedford, MK42 9TW

Phone Number: 0845 838 0735


This website is managed by BioWatt Site Services Ltd/ BioWatt Facilities Management Ltd/ BioWatt Developments Ltd who is the data controller and is responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy). 

Privacy Policy

In this privacy policy, it is outlined how we collect and process your personal data, including any data you may supply to us via this website, over the phone, via email, in letters and other correspondence, and in person.

Data Collection

During direct interactions with us, we may receive personal information about you when you visit our website and submit contact information, contact us by phone, email, social media, letters, and other types of correspondence. This may include the following data: your name, email address, mobile phone number, company name, address, and phone

Please note that the website will collect personal data by using cookies and other similar technologies ie Google analytics. This will include details about your equipment, browsing patterns/actions.  Please refer to our cookie policy for further information.

Our policy is to only use your personal data when permitted by law. Most commonly, we use personal data when:

  • We would like to provide you with information about our services or expand on the information you have read online, in order to deal with your requests and enquiries.
  • We have a contractual obligation and we have entered into, or will enter into, a contract with you, that requires personal data
  • It is necessary for our legitimate interests (or those of a third party) and your rights do not supersede those interests.
  • We have a legal obligation
  • We have a public task
  • We have a vital interest
  • We would like to send out occasional marketing communications (via email) in order to help us communicate with you better. This may take the form of newsletters, invitations to events or updates to our services that we think you may find useful.


Please note that you can ask us to stop sending you marketing messages at any time by contacting us using the details above. 

Change of Purpose

Your personal data will only be used for the specific purposes for which it was collected, unless we believe we have a legitimate reason to do so, and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you at the time.

Personal Data Disclosure

Your personal data will not be sold to third parties, and we will not share your information with third parties for their marketing purposes.

Our company may outsource certain operations, which may involve the disclosure of your personal data. For instance, we may use a third party to communicate with you, to host our website and related databases, and to perform other outsourced services. We would limit access of your personal data to those employee/ contractors/ third parties. They will only process your personal data on our instruction and would be subject to a duty of confidentiality.

Data Retention

Any personal data would only be held for as long as necessary to fulfil the purposes we collected it for, for example for satisfying any legal, regulatory, tax, accounting or reporting requirements.

Data Security

Security measures will be put in place in order to prevent your personal data from being lost, used/accessed in an unauthorised way, altered, or disclosed.

Under the General Data Protection Regulation (GDPR), you have the right: 

  • to know if we process your personal data and to ask us for a copy of that personal data
  • to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
  • to object to certain processing and to withdraw any consent you may have given us for any processing of your personal data; and
  • to ask us to erase your personal data in certain circumstances
  • to ask us to restrict the processing of your personal information in certain circumstances.
  • to object to the processing of your personal information in certain circumstances.
  • to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Please contact us if you have any concerns relating to the way we are storing your data. In the first instance, we would very much appreciate the chance to try and rectify any issues and ask you to contact us using the details above. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Helpline number: 0303 123 1113

ICO website:

We regularly review our privacy policy, and we understand that it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

Please be aware that this website includes links to third-party websites, plug-ins and applications. By Clicking on those links or using those connections, it may allow third parties to collect or share data about you. It should be noted that we do not control the third-party websites and are not responsible for their privacy policy. Please refer to their privacy statement.